PT Reycom Cipta Semesta, operating under the brand name Elevare Indonesia, is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information through all channels, including our website, advertising platforms, customer service, and physical interactions such as showroom visits.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number (including WhatsApp)

• Location (city, address)

• Information related to property or home (e.g., number of floors, renovation status)

• Communication history (via WhatsApp, email, or calls)

• Interaction history on our website, ads, and social media

• Device and browser information (via cookies)

• Payment and transaction details (only for completed purchases)

2. How We Collect Information

We gather data through the following means:

• Forms submitted via Meta (Facebook/Instagram) Ads

• Website forms and landing pages

• WhatsApp inquiries and messages

• Direct showroom visits

• Email correspondence

• Cookies and website analytics (Google Analytics, Meta Pixel)

• Campaign interactions (e.g., ad clicks, video views)

3. Purpose of Data Use

Your data is used for:

• Providing consultation and personalized recommendations

• Responding to product or service inquiries

• Arranging showroom appointments or site surveys

• Sending brochures, quotations, or technical details

• Conducting internal analysis and customer profiling

• Improving advertising relevance and targeting

• Processing payments and installations (for confirmed buyers)

• Legal and regulatory compliance

We do not sell or rent your personal data to third parties.

4. Data Protection & Retention

We implement administrative, technical, and physical safeguards to:

• Prevent unauthorized access to your data

• Protect against loss, misuse, or alteration

• Store data securely for as long as necessary for the intended purpose or as required by law

5. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent to future communication

• File a complaint if you believe your data has been misused

To exercise these rights, contact us at: Email: admin@elevareindonesia.com
Phone/WhatsApp: +62 811 800 8012

6. Cookies & Tracking

Our website uses cookies and third-party tools (such as Google Analytics and Meta Pixel) to improve performance, analyze visitor behavior, and optimize ads. You may disable cookies in your browser settings.

7. External Links

Our website or digital ads may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Policy Updates

We may update this policy from time to time. The latest version will always be available at: https://elevareindonesia.com/privacy-policy

Thank you for trusting Elevare Indonesia.